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FAQs

What is Tsokha?

Tsokha Lifestyle is a concept store in Goa for handmade, sustainable living. Our shelves hold ceramics, home décor, textiles, clothing, wellness and gifting pieces made by Indian artisans and small, independent brands.

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Where is the store, and when is it open?

Alto Betim, Porvorim, Goa 403521. We are open Tuesday to Sunday, 11 am to 8 pm, and closed on Mondays.

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What can I buy online?

Our three handmade gift hampers are available in the online Shop: The Thoughtful (₹2,400), The Signature (₹4,150) and The Luxe (₹7,100). Everything else in our collection is available at the store. If you see something you love on our Instagram, message us on WhatsApp and we will help.

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Do you deliver across India, and what does it cost?

Yes, we deliver hampers anywhere in India. Delivery is ₹199 for The Thoughtful, ₹399 for The Signature and ₹599 for The Luxe, per box. The delivery charge and expected timeline are shown at checkout.

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Can you make hampers for corporate gifting, weddings or events?

Yes. We put together handmade gift boxes in any quantity, with your logo, a personal card and a message. Tell us your quantity, budget and date on WhatsApp (+91 88550 31588), and we will share options. Please write to us early for large orders.

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What is your returns policy?

Because every piece is handmade and packed by hand, we do not accept returns or exchanges. If your order arrives damaged, or you receive the wrong item, send us photos within 48 hours of delivery on WhatsApp or by email, and we will make it right.

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Why does my piece look slightly different from the photo?

Handmade pieces are never identical. Small variations in colour, glaze, weave or finish are part of their character, and a sign that a real person made them.

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How do I pay?

Online orders are paid securely at checkout. You will receive an order confirmation by email once your payment goes through.

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I am an artist or maker. How can I work with Tsokha?

We would love to hear from you. Send your artist or brand story and photos of your work to tsokhagoa@gmail.com. You can read more about our Artist of the Month showcase on the Artist of the Month page.

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How can I reach you?

WhatsApp or call +91 88550 31588, email info@tsokha.com, or find us on Instagram at @tsokhalifestyle.

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