At Tsokha Lifestyle, your trust means everything to us. This Privacy Policy outlines how we collect, use, and protect your personal information—reflecting our commitment to mindful living, ethical practices, and secure shopping. As you explore our sustainable, handcrafted collections made in Goa, we strive to ensure your online experience remains seamless, transparent, and safe.

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1. What Information We Collect at Tsokha

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Personal Information: When you place an order, create an account, sign up for our newsletter, or contact us, we collect personal details such as your name, email, shipping and billing addresses, and phone number. This helps us process your orders for ceramics, apparel, and other handcrafted products.

Payment Details: All payment transactions are processed securely by trusted third-party payment gateways. Tsokha does not store your credit card or banking details on our servers.

Non-Personal Data: We collect non-identifiable information (like IP address, browser type, and time spent on site) to understand user behavior and improve your shopping experience.

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2. How We Use Your Data to Enhance Your Tsokha Experience

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• Order Processing: To fulfill purchases, arrange deliveries, and offer customer support.​

• Communication: To send order updates and, with your consent, promotional content on new arrivals, eco-friendly practices, and artisan stories.​

• Website Optimization: To analyze site performance, personalize content, and improve user experience.

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3. Our Commitment to Data Privacy & Security

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We protect your data using industry-standard SSL encryption, secure servers, and limited access protocols. Sensitive data is managed only by verified service partners.

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4. Sharing Information: With Whom and Why​

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• We share your data only with trusted partners—such as shipping providers, payment processors, and hosting services—who require access to perform essential services. All third parties are contractually obligated to protect your privacy.

• ​Legal disclosures may occur if required by law or to protect Tsokha’s legal rights and the safety of users.

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5. Your Data Rights: Access, Update, or Delete

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• ​You can access, modify, or request the deletion of your personal information by contacting us through our Contact Page.

• ​To stop receiving marketing messages, simply click the "unsubscribe" link in our emails.

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6. Cookies & Tracking

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We use cookies to remember your preferences, track cart activity, and analyze performance. You can manage cookies in your browser settings.

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7. Policy Updates

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We may update this policy to reflect changes in our services or laws. The date above will reflect the latest revision.

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8.  Contact Us

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Have questions about your privacy? Reach out via our Contact Page. We’re here to help.